cl444's Privacy Policy
Your personal information is fully protected at cl444. We ensure your privacy through SSL encryption and strict data security processes.
Introduction and Purpose of This Policy
cl444 ("we", "our", or "platform") is a trusted online casino and sports betting service in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy describes how cl444 collects, stores, uses, and protects your personal information.
By using our website and services, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services. For any questions or concerns, you can contact our 24/7 live chat support team in Bengali.
This policy may be updated from time to time. We will notify members in a timely manner about any significant changes. The latest effective version will always be published on this page.
What Information We Collect
cl444 collects various types of information to improve your service experience and to meet legal obligations. The following types of information may be collected:
Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — 21 years or older)
- National ID number or passport number (where applicable)
- Email address
- Username and password used during registration (stored in encrypted form)
Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transaction verification)
- Deposit and withdrawal history
- Transaction dates and amounts
Technical Information
- IP address and device type
- Browser version and operating system
- Cookie and session data
- Browsing activity on the website and login times
Gaming Activity Information
- Betting history and gaming patterns
- Bonus usage history
- Responsible gaming settings and limits
How We Use Your Information
cl444 uses your personal information only for specific and legitimate purposes. Those purposes are described in detail below:
Account Management and Verification
The information you provide is used in the process of account registration, identity verification, and age confirmation (21+). This is essential to ensure the security and legitimacy of our service.
Processing Financial Transactions
Financial information is used to process your deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. Withdrawals are typically completed within 10 to 45 minutes.
Providing Customer Support
Our 24/7 Bengali live chat support team may use your account information to resolve your questions and issues.
Service Improvement and Personalisation
By analysing your gaming preferences and activity, cl444 creates more relevant offers and services for you. This information is also used to determine weekly cashback under the VIP programme (Bronze, Silver, Gold, Platinum).
Fraud Prevention and Security
Technical and financial information is used to detect suspicious transactions, money laundering, and other illegal activity, and to maintain the security of our platform.
Communications and Notifications
Your email address may be used to send new promotions, bonus offers, platform updates, and important account-related notifications. You can opt out of marketing communications at any time.
Sharing Information with Third Parties
cl444 never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances below:
Payment Processors
Payment providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to complete transactions. These partnerships are governed by strict confidentiality agreements.
Technology Service Providers
Our game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt) use the minimum session information required to operate their games. They cannot directly access your identity information.
Legal Obligations
In response to a court order, legal investigation, or lawful request from a regulatory authority, cl444 may be required to disclose relevant information.
Fraud Prevention Networks
In certain circumstances where the security of the platform must be protected (such as suspected money laundering), limited information may be shared with industry security partners.
Important Notice
cl444 never sells or leases your personal information to advertisers, marketing companies, or any other third party.
Cookies and Tracking Technology
The cl444 website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are necessary for the basic functionality of our website. They are used to maintain login sessions, perform security checks, and save account preferences. If you disable these cookies, the service may not work properly.
Analytics Cookies
Statistical cookies are used to analyse website traffic and user behaviour. This helps us continuously improve our service. Information collected from these cookies is used for anonymous analytical purposes.
Cookie Controls
You can manage and delete cookies from your browser settings. Please note that fully disabling cookies may affect some functionality of cl444.
Data Security Measures
cl444 applies industry-standard security measures to keep your information safe. The key components of our security framework are described below:
SSL Encryption
All information exchanged between your browser and our servers is protected by 256-bit SSL encryption. This keeps your personal and financial information secure.
Secure Data Storage
Your password and sensitive financial information are stored in encrypted form. Server and database access is strictly controlled, and only authorised staff can access the information.
Regular Security Audits
Our systems undergo regular security testing. If any vulnerability is identified, corrective action is taken promptly.
Access Controls
Only staff members who require access to member information as part of their role can access it. All staff operate under strict confidentiality agreements and receive regular data protection training.
Our Commitment in the Event of a Security Incident
If a data breach occurs, cl444 will notify affected members in a timely manner and take all necessary steps to bring the situation under control.
Data Retention Period
cl444 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
Active Accounts
All relevant information is retained for as long as your account remains active. This ensures uninterrupted service for you.
After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and maintain records of financial transactions.
Data Deletion Requests
Beyond legal obligations, you may request that your personal information be deleted. For this, please contact us at [email protected].
Your Rights and Controls
As a member of cl444, you have the following rights regarding your personal information:
Right to Access
You may request to know what information cl444 holds about you at any time. Please contact our support team for this.
Right to Rectification
If any information we hold about you is incorrect, you may request a correction. We will make the necessary corrections after appropriate verification.
Right to Erasure
Beyond legal and service obligations, you may request that your personal information be deleted. However, this request may be limited for active accounts or ongoing transactions.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. In such cases, our support team will handle your request appropriately.
Right to Data Portability
You may request a copy of the information we hold about you in a common format.
To exercise any of the above rights, contact us via live chat or send an email to [email protected].
Protection of Minors
cl444's services are intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.
Age verification is a mandatory step in the registration process. If any person registers by providing a false age, their account will be closed immediately and the associated information will be deleted.
If you suspect that a minor has registered on our platform, please notify us immediately at [email protected].
Policy Changes and Updates
cl444 reserves the right to update this privacy policy from time to time. Changes may be made to the policy due to the nature of the service, technological changes, or legal requirements.
Notification of Changes
For any significant changes, we will send a notification to your registered email address and update the "Last Updated" date at the top of this page.
Consent to Changes
Continuing to use cl444 services after an update means you have agreed to the revised privacy policy. We always recommend that you read the latest policy.
Get in Touch with Us
If you have any questions, comments or requests about this privacy policy, please do not hesitate to contact us. The cl444 privacy team is ready to address any of your concerns.
Support & Contact
We usually respond to email inquiries within a short time. For urgent matters, contact us directly via live chat.
To learn about cl444's other policies and terms, please visit our Terms & Conditions, Responsible Gaming and FAQ pages.